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Search Results for Author 'Harrington, Tony':
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Homeworking Beats Outsourcing: a 6 Step Model
Idea posted: May 2013
Institutions: Henley Business School
Authors:
In the early 2000s, there was a rush by organizations to outsource and offshore many call centres because of the significant cost savings that could be achieved. But offshoring has…
READ MORE PIN TO MY IDEAS Idea #142
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